Refunds & Returns

Returns & Refund Policy

We want you to be happy with your purchase. If you need to return an item, please read the policy below.

Change of Mind

If you change your mind about your purchase, you have the right to return your order within 14 days of receiving it.

To be eligible for a return, items must:
Be returned in their original condition.
Not be damaged, altered or excessively handled.
Be securely packaged for return.

The customer is responsible for the cost of return postage for change-of-mind returns.

Faulty, Damaged or Incorrect Items

If your item arrives faulty, damaged, or not as described, please contact us as soon as possible.
Once we've reviewed the issue, we will offer an appropriate remedy, which may include:

A replacement item (where available), or
A full refund.

We may ask for photographs of the item to help assess the issue.
Refunds

Once your return has been received and inspected, we'll notify you of the outcome.
Approved refunds will be issued to your original payment method as soon as possible.

How to Start a Return

To initiate a return, please contact us using the Contact page on our website. Include your order number and details of the reason for the return so we can assist you as quickly as possible.